We do not require registration in order to browse our app. You may choose to give us your contact information during registration or at other times. We then may use that information to contact you about the products and services in our app for which you have expressed interest. Registration is required to use certain interactive features such as saving projects and placing orders.
We collect personal information when you register with us and when you use our services. Personal information is information about you that is personally identifiable like your name, address, email address, phone number, and any other information that is not otherwise publicly available. When you create a Cloud Design account we ask for information such as your name and email address. When you place an order we need your shipping address, billing name and phone number. We store your name, email address, phone number and the projects you have created.
We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic, and procedural safeguards to protect the security and confidentiality of the personal information we have collected, and to prevent unauthorized access to or disclosure of your personal information.
We do not intentionally target our app or our services to children, and we will not knowingly collect personal information from children without obtaining prior, verifiable parental consent. We may obtain information about children who are named on invitations or other products, or that is otherwise provided by users. If we are informed that a registered user is under the age of 13 and has registered without prior, verifiable parental consent, then we will endeavor to remove such personal information from our records.
Use of Information
We use your personal information to: fulfill your requests for products and services, improve our services, customize the content you see, contact you, and carry out administrative and internal business operations. By creating an account or saving or purchasing a project on the app, you may be opted into receiving email messages. These messages could include changes to features of our service and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these types of promotional communications from us, you may contact us by email firstname.lastname@example.org. Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates.
We use anonymized information, such as that pertaining to web pages you’ve viewed, to analyze trends, to track user’s movements, to provide a better in-app experience and to gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally.
Information Sharing and Disclosure
Cloud Design will not rent, sell, or share your personal information with other people or nonaffiliated companies except to provide products or services that you have requested, or unless you have granted your permission to do so. If you submit a different address for shipping than for billing, the shipping information is only used to ship the package. The shipping recipient will not be opted in to any marketing distribution lists without their permission.
We may share personal information with contractors or trusted service providers who work with us under confidentiality agreements, for example our printers and online proof rendering service need this information in order to fulfill your order. We may also contract with vendors to help us analyze traffic and usage of our site, communicate with you about offers and services from Cloud Design, and to help us provide better services. These companies will not be provided any independent right to use or share personal information.
We may share personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Cloud Design’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Cloud Design about our users is among the assets transferred.
When our registration or order forms ask you to enter sensitive information (such as credit card number), that information is encrypted for transmission. When you provide information via these forms, we use SSL encryption.
Users from Outside the Hong Kong
Our service is offered in accord with the law of Hong Kong. If you are accessing our site from any jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from applicable Hong Kong, then you consent via your continued use of our service to transferring your Personal Information into the Hong Kong.
Third Party Sites
You may opt-out of all information collection by contacting Cloud Design and requesting that your account be closed.
Access to Your Account Information and Preferences
You may edit your Cloud Design account information, including your marketing preferences, at any time. You can opt in or out from future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive.
We do reserve the right to send your certain communications relating to Cloud Design services, such as service announcements and administrative messages that are considered part of your account membership. We do not offer you the opportunity to opt-out of receiving those messages.
Questions and Suggestions
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